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- Please use an example template below to write a message
Example template of an email
Dear GEM helpdesk,
My name is John Doe. I am your colleague from "Entity/Institute", "Country".
I experience an issue with a component. It seems like the component does not work properly. I add a front-end filter to the component, but the whole component crashes and an error message is displayed.
Please check the following link for details of component's behaviour: https://help.gem.erstegroupit.com/en/components/box-filter-container
A screenshot of an issue is attached as well.
Best regards,
John Doe
