Contact Configuration Page template
show various ways of how to get in touch with you
- unique template to create linked contact boxes
- used in the Header Site Top Bar
- embedded to a content page as Site Contact component
- displayable in Help Center component
The Contact Configuration Page template is used to create a contact information that can be embedded to a page via the Header, the Site Contact or the Help Center components.
on this page:
Introduction
The purpose of the Contact Configuration page is to create a contact information base that is used in multiple other components. The advantage of this set-up is, that the contact information only needs to be created once and if the content needs to be updated, the changes are automatically reflected wherever the information is displayed in the Site.
The template can be found as child page of /configuration and consits only of one component. The information can be used in the following components: Help Center, Header Navigation Configuration Page and Site Contact.
Glossary:
Example:
Contact us
Contact Configuration Page in Site Contact component
Display & Behaviour
The contact information boxes created in the Content Configuration page are used in 3 different components in GEM. Their display varies accordingly. The opening behaviour of the used links remains identically in each component and depends on the set Items Type.
For the detailed set-up of these components, please see the Usage in referenced components section.
Site Contact component
Available in the Erste Group Contact component group in a Standard Content page. It displays the contact boxes in the main content as single component.
Site Top Bar component
Available (pre-set component) in the Header Navigation Configuration page. It displays the contact boxes upon clicking on the Contact us link.
Help Center component
Available in the GEM Common component group in a Standard Content page. It displays the contact boxes just below the Help Center.
Template characteristics
The Contact Configuration page template is only available as child page of the Configuration "folder" (Configuration page). For consistency reasons and in order for the page to be recognized by all referenced components, it must literally be named "contact-configuration".
As child pages of the Contact Configuration page, Modal Content pages are available, in order to directly create referenced Modals, if applicaple.
The page consists of only one, already pre-selected and non-deletable component, the Site Contact - default renderer.
Component settings
There is only one, already pre-selected and non-deletable component available in the template: Site Contact - default renderer.
tab: General
In the tab General, all fields for the Contact Items can be defined.
Editorial hint:
Click-to-call / tel: scheme as link path
By entering a tel:+telephone number as link path, e.g. tel:0123456789, it is possible to trigger a click-to-call action that automatically calls up the devices default call app/ software (on a smartphone the telephone app, on a desktop e.g. Lync or Skype).
Usage in referenced components
As mentioned in the Introduction, the Contact Configuration page itself is not used as an independent component but is always just referenced to for its content to be displayed in multiple other components.
Attention:
In order for the Contact Configuration to interact correctly with all referenced components, please make sure that the page is literally named "contact-configuration".
Site Contact component
Component that is available in the Erste Group contact components group in a Standard Content Page.
To add this component, simply drag'n'drop the component to the desired location in the main content. Once added, there are no configuration options within the component dialogue. All modifications must be done in the Contact Configuration page itself.
If no Contact Configuration page is configured, the component is not rendered at all.
Please also see the Site Contact component help page for more information.
Option that is available in the Site Top Bar component in a Header Navigation Configuration page.
To add the contact boxes,
- open the Site Top Bar component
- go to tab Contact us desktop
- define the Headline
- define the path to the Contact Configuration page
Please also see the Header Navigation Configuration page help page for more information.
Option that is available in the Help Center component in a Standard Content Page.
To add the contact boxes, mark the checkbox Contacts.
Please also see the Help Center component help page for more information.
Modal Content template configuration
If the Items Type is set to Modal Window, the chosen page opens in a modal overlay. These overlays are created with a Modal Content template.
Ordinary Modal Content templates are created under the Configurations node as child of the leads node (Lead Configuration Page). For the Contact Options, it is also possible to create these pages directly as child of the Contact Configuration Page.
To do so
- go to the Siteadmin
- mark the Contact Configuration Page in the left tree
- choose New Page from the horizontal toolbar
- choose Modal Content template
Please see the Leads help pages for more information on how to set up a form and understand the available components.
Step by step
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Related topics
Help Center
Important links:
Topics:
- , Opens in a modal
- , Opens in a modal
- , Opens in a modal